Welcome Home!

We were craving Chinese food and our usual local favorite restaurant was under new ownership. The quality of the food had diminished drastically, and it was time to find a new favorite.

For several months, we have been asking friends and neighbors for suggestions. One, in particular, kept coming to the top of the referral list, so we decided we were ready for a new adventure. As we walked towards the restaurant from the parking lot, we could see through the front glass windows and noticed someone running to greet us. As she swung open the front glass door, she offered a loud and robust, “Welcome Home!”.

Aside from being startled and amused, I also noticed how those two little words immediately made me feel . . . well . . . WELCOME and “at home”. They were definitely going the extra mile to welcome new patrons, the food was actually VERY GOOD . . . and the service was even better! The wait-staff kept in contact, yet didn’t “hover” while we ate. We will definitely go back, and I can’t wait to re-experience their “Welcome Home!” (and the food).

During the 4th quarter of each year, we start talking with our retainer accounts about their plans for next year. Many of our clients have been with us for years, and may have started with a simple logo, then moved on to a full re-branding . . . and then eventually come back around and ask for help in publishing their book . . . even their second or third book! We teach them to monetize their passion, watch them start to make more money, and are here when they are ready to take the next step with their messaging
The welcome we got at our neighborhood Chinese restaurant is exactly how we want our clients to feel when they reach out to work with us. Relaxed, at ease, “at home,” WELCOME. We want them to come back.
We love our extended client “family” and love helping them find new ways to monetize their passion. We’d love to help you monetize YOURS.

We Brand. We Design. We Publish.